| Hi, everybody! Welcome back to Top Words. |
| My name is Alisha, and in this lesson, we're going to talk about 10 phrases that you can use at the post office. |
| Let's get started. |
| Okay, let's get to the video. |
| Okay, first one… |
| 1. My home address is this. |
| "My home address is this." |
| Okay. So, if you bring something to the post office, you want to send it somewhere and it's not clear which address is your address, the place you're sending something from, you can tell the post office staff, "My home address is this," and you can point as you say it, or you can reverse it as well, "This is my home address." |
| You might also hear a slightly different pronunciation. |
| You might hear ADdress or aDDRESS. Both are fine. |
| So "My home address is this" or "This is my home address." |
| Both are fine. |
| Okay. The next expression is… |
| 2. Can I schedule a redelivery? |
| "Can I schedule a redelivery?" |
| This is something you can use on the phone, if there's not, like an online delivery option. "Can I schedule a redelivery?" means you expect to receive a package and the package came, but you were not at home, so you need to reach out to the post office or to the delivery service and schedule another delivery time. You can do this on the phone. |
| "Can I schedule a redelivery?" |
| Okay, the next expression is… |
| 3. How much does the shipment cost? |
| "How much does the shipment cost?" |
| Another way to ask this question is… |
| "How much is shipping?" |
| You might hear that used. |
| "How much is shipping?" |
| "How much does the shipment cost?" means how much will it cost me to send this package or to ship this package? You can use this when you're not sure how much something is going to cost. If you want to try to find a cheaper way to ship something, for example, you could confirm the price with this expression. |
| Okay. Let's go to the next expression. |
| 4. Can I have the package insured? |
| "Can I have the package insured?" |
| Okay. So, if you're sending something valuable or maybe something that's breakable or something really, really important, you might want to buy insurance for your package or for your letter, whatever you're sending. You can ask, "Can I have this package insured?" to mean I want to buy insurance for this package. So, you can use this when you send something from the post office or the delivery service. |
| "Can I have this package insured?" |
| Okay. The next expression is… |
| 5. How long does the delivery take? |
| "How long does the delivery take?" |
| "How long does the delivery take?" or "How long does shipping take?" |
| You might hear something similar to that. This means how many days will it take for my package to reach the destination. How long will the delivery take? So, they might say two business days or five business days or a week, but this will give you some idea of when the other person can expect to receive your package. |
| Okay. The next expression is… |
| 6. Will the recipient receive my package by the end of this week? |
| "Will the recipient receive my package by the end of this week?" |
| So, you can use this expression if you have a specific deadline in mind and you can change "by the end of this week" to your deadline. You can say something, for example, to change this a little bit, like, "Will the package arrive by tomorrow?" or "Will the package be there by the end of the month?" So, you can change this expression, the "by the (time)" to refer to your deadline. So if you want to confirm when something will arrive, you can use this to do so. |
| All right! Next expression is… |
| 7. Will I be able to track the delivery? |
| "Will I be able to track the delivery?" |
| Another way to ask this might be, "How do I track the delivery?" or "Can I track the delivery?" If you want to use online tracking services, you can ask this question when you send your package. |
| "Will I be able to track the delivery?" |
| They might give you a website or perhaps some kind of mobile phone number that you can call. It depends on the delivery service. But if you want to track your package and see where it is, you can use this question. |
| Okay. Onto the next expression… |
| 8. How reliable is the delivery process? |
| "How reliable is the delivery process?" |
| This is a question you might ask if you're shipping something that's really easy to break or something that's really valuable or maybe if you need to ship something to, like a dangerous area or a place where maybe roads have been affected by something recently. So if you have some questions about how safely your package will arrive, you can use this question. |
| "How reliable is the delivery process?" |
| This might lead to asking some questions about insurance for your package as well. |
| Okay. Onto the next expression. |
| 9. I'd like to send it via first class. |
| "I'd like to send it via first class." |
| You might also just hear, "I'd like to send this first class" so you don't have to use "via." But "first class" means the highest level, like a premium level of shipping. So, it's more expensive, yes, but perhaps there's insurance, you might have faster shipping times, whatever. It depends on the delivery service that you're using. But if you want to get the best shipping service available, you can ask for first class. |
| "I'd like to send this first class, please." |
| Okay. Onto the next expression. |
| 10. I'd like to send several parcels at once. |
| "I'd like to send several parcels at once." |
| So, "parcel" is another way of saying "package." You can, of course, replace "parcel" for "package" here. You could say, "I'd like to send several packages" or maybe you have a few things you want to send. The point is, if you come to the post office or the delivery service with many things you want to send, you can express that to the person working there. You can say, "I have a few things I want to send" or "I have several parcels I'd like to send." |
| So, if you go to the post office and you have a few things you need to send, you can use an expression like this. You can say something like "I have several parcels I'd like to send." Or more casually, "I have a few things to send" or "I'd like to send a few packages, please." |
| You can use "parcel" or "package," whatever sounds most comfortable to you, but this expression can help the other person understand your needs. You don't have just one thing to send, you have a few. |
| All right! That brings us to the end. Those are 10 phrases that you can use at the post office. What did you think? You can let us know in the comments. |
| Thanks very much for watching and I will see you again in the next video. Bye! |
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