INTRODUCTION |
Braden: In this lesson, you’ll learn about Have vs. Have got and Negotiation. |
Barbara: This conversation takes place in the afternoon on the showroom floor. |
Braden: And it’s between Mitch and a potential customer. |
Barbara: Mitch is a salesman desperate for a sale so he’ll be using causal language to convince his prospect to purchase. |
Braden: Let’s listen to the conversation. |
DIALOGUE |
Mitch: I see you're in the market for a new TV. |
Customer: Yeah. |
Mitch: Are you shopping for your mother? |
Customer: What? No. It's for me. |
Mitch: Okay. So you'll be wanting the complete entertainment experience. (moving to a different TV) This is the TV you've got to have. |
Customer: Hey, I'd like to have it, but I can't afford this one. |
Mitch: You see, I've got one of these at home, and let me tell you, it's amazing. |
Customer: That's great, but I still can't afford it. |
Mitch: Well then, let's try another angle. How about you make me an offer? |
Customer: Okay. Well, for me to buy that TV, you've got to shave 300 bucks off that price. |
Mitch: Sold! |
Customer: Really? |
Mitch: Here's the ticket. Just take it up to the desk and they'll put it in your car for you. |
June: You have got to be the worst salesman this store has ever seen. |
Mitch: I'll take that as a compliment. |
POST CONVERSATION BANTER |
Braden: So, we wanted to talk a little bit about Negotiation. |
Barbara: Negotiation is defined as a dialogue between two or more individuals or parties, with the intent of reaching an understanding, resolving a point of difference, or gaining some advantage in the outcome of the dialogue. |
Braden: Negotiations can also be used to produce an agreement upon a course of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests of the parties involved. |
Barbara: In the dialogue, Mitch is trying to sell a television to a new customer. The customer has a limited budget and is looking at a TV that will fit within their budget. Mitch negotiates the customer into buying a more expensive TV by lowering the price. |
Braden: This backfires, however, as we'll see in the next lesson. |
VOCAB LIST |
Braden: Let's take a look at the vocabulary for this lesson. The first word we shall see is: |
Barbara: market [natural native speed] |
Braden: an area where commercial dealings are conducted |
Barbara: market [slowly - broken down by syllable] |
Barbara: market [natural native speed] |
Next: |
complete [natural native speed] |
Braden: having all the necessary or appropriate parts |
complete [slowly - broken down by syllable] complete [natural native speed] |
Next: |
Barbara: entertainment [natural native speed] |
Braden: things that amuse or entertain |
Barbara: entertainment [slowly - broken down by syllable] |
Barbara: entertainment [natural native speed] |
Next: |
experience [natural native speed] |
Braden: knowledge or skill acquired over a period of time |
experience [slowly - broken down by syllable] experience [natural native speed] |
Next: |
Barbara: angle [natural native speed] |
Braden: a particular way of approaching or considering an issue |
Barbara: angle [slowly - broken down by syllable] |
Barbara: angle [natural native speed] |
Next: |
afford [natural native speed] |
Braden: have enough money to pay for |
afford [slowly - broken down by syllable] afford [natural native speed] |
Next: |
Barbara: offer [natural native speed] |
Braden: present something to someone |
Barbara: offer [slowly - broken down by syllable] |
Barbara: offer [natural native speed] |
Next: |
shave off [natural native speed] |
Braden: to cut from the surface of |
shave off [slowly - broken down by syllable] shave off [natural native speed] |
Next: |
Barbara: compliment [natural native speed] |
Braden: a polite expression of praise or admiration |
Barbara: compliment [slowly - broken down by syllable] |
Barbara: compliment [natural native speed] |
Next: |
buck [natural native speed] |
Braden: slang for dollar |
buck [slowly - broken down by syllable] |
buck [natural native speed] |
Next: |
Barbara: desk [natural native speed] |
Braden: a table-like piece of furniture usually with drawers |
Barbara: desk [slowly - broken down by syllable] |
Barbara: desk [natural native speed] |
VOCAB AND PHRASE USAGE |
Braden: Let's have a closer look at the usage for some of the words and phrases from this lesson. |
Barbara: In the dialogue, we heard the phrase “another angle.” |
Braden: Here, the idea is about trying a different angle in order to achieve the sale. To me, I envision a carpenter trying to nail two pieces of wood together. |
Barbara: He tries at one angle and is unsuccessful so he tries “another angle.” |
Braden: Could you break this down for us? |
Barbara: another angle (slowly) |
Braden: And one time fast? |
Barbara: another angle (fast) |
Braden: Perfect! What’s next? |
Barbara: Our next word is “sold!” |
Braden: “Sold!”Is a common way to agree with a customers proposal. The idea being thatThe proposal was acceptable and therefore the item has been “sold.” |
Braden: Could you break this down? |
Barbara: sold!(slowly) |
Braden: And one time fast? |
Barbara: sold! (fast) |
Braden: Excellent! Let’s take a look at the grammar point. |
Lesson focus
|
Braden: Barbara, what’s the focus of this lesson? |
Barbara: The focus of this lesson is the differences between have and have got |
Braden: In the dialogue, we heard the phrase... |
Barbara: This is the TV you’ve got to have. |
Braden: The differences between "have" and "have got" can be confusing. They are so similar yet, in many instances, are not interchangeable. |
Barbara: First we’ll look at "Have" and "Have got.” Both used for possession. |
Braden: For example, “Jack has got a beautiful house.” or “Jack has a beautiful house.” |
Barbara: Second, only "have" is used when talking about actions. |
Braden: For example, “I usually have breakfast at 8 o'clock.” It is awkward to say, “I usually have got breakfast at 8 o'clock.” |
Barbara: Third, The question form for "have" follows regular present simple – |
Braden: For example, “Do you have a fast car?” While it is technically correct to say, “Have you a fast car?” This is an archaic speech structure. You’ll only see this kind of speech in the religious texts. |
Barbara: Fourth, "Have" and "Have got" are only used in the present simple. Use "have" for the past simple or future forms. |
Braden: For example, “She had a copy of that book.” It is awkward to say, “She had got a copy of that book.” |
Barbara: Fifth, There is no contracted form for "Have" in the positive form. The contracted form is used for "have got" |
Braden: For example, “I have a red bicycle.” or “I've got a red bicycle.” but it is incorrect to say, “I've a red bicycle.” |
Barbara: We built some tables in the PDF for you to study the structures of “have” and “have got.” So be sure to check those out. |
Braden: In general, for positive statements the formula is Subject + have + got + objects |
Barbara: For example, “He has a new car.” or “He’s got a new car.” |
Braden: In question form, the structure is question word + have + Subject + got then the question mark. |
Barbara: For example, “How many children has he got?” or How many children does he have?” |
Braden: The negative is formed similarly to the positive. The structure is Subject + have + not + got + objects. |
Barbara: For example, “We have not got a dog.” or “She does not have a dog.” |
Outro
|
Braden: That just about does it for today. Thanks for listening. |
Barbara: See you later! |
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